The Charlesworth Gateway Paper Status Notification Service is shortlisted for the prestigious ALPSP Award for Innovation in Publishing
Read full press release here.
Gateway provides a solution to a pain point shared by both publishers and Chinese authors – how to communicate quickly and effectively with each other throughout the submission workflow and beyond. Gateway improves the author experience by facilitating speedy communication between editors and their authors/reviewers directly through their personal mobile devices, creating a 24/7 two-way conversation. Additionally, Gateway negates the need for email, a form of communication not widely used in China. It introduces efficiencies and cost-saving into publisher workflows by reducing the customer service time required to deal with author queries. Improving the quality of author interaction has increased publishers’ WeChat followers, author returnees and brand build.
The Gateway Paper Notification Service can be used by publishers with their own proprietary manuscript submission systems, and also by publishers using Aries Editorial Manager.
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For more information on how Gateway can help you deepen your engagement with authors within the China territory please click here or contact Paul Evans, Director of Partnerships: firstname.lastname@example.org.